normal operation
Planned maintenance: customer file services
normal operation
critical PHP patches applied
normal operation
We have rebuilt the systems. All platforms are operational again.
ns.publish and ns.wow are down
Due to a notification from Citrix regarding a critical security vulnerability in NetScaler, we are taking ns.publish and ns.wow offline until these systems have been cleanly rebuilt.
We appreciate your understanding. If you have any questions, please contact us at ticket@mmssolutions.io.
We expect both platforms to be fully available again by Monday at noon.
normal operation
We identified the root cause of the hardware related issues.
normal operation
We are investigating hardware related issues.
we are experiencing difficulties
We are investigating hardware related issues.
normal operation
All services are available.
Login to ns.publish / ns.wow SSO is degraded
Some services are currently not available reliably
normal operation
We detected some networking issues at our internet provider.
Login to ns.publish / ns.wow has been restored.
ns.publish/ns.wow degraded
We detected some networking issues at our internet provider.
Login to ns.publish / ns.wow is under investigation.
we have problems
We are currently investigating login issues as well as issues accessing further services
Login to ns.publish / ns.wow is not possible.
normal operation
ns.publish modules have been restored successfully
ns.publish modules degraded
ns.publish modules: slow processing of jobs
normal operation
all ns.wow services have been restored successfully
we are experiencing difficulties
the ns.wow login services has been restored successfully
we are experiencing difficulties
ns.wow login services are not functional
normal operation
All services have been restored.
we are experiencing difficulties
Services are recovering
Login to ns.publish / ns.wow has been restored.
we experience several service outtakes
Some services are currently not available or degraded.
We found the underlying issue and are investigating the root cause.
Login to ns.publish / ns.wow is currently not possible.
we experience several service outtakes
Some services are currently not available or degraded.
We are still inspecting the underlying issues.
Login to ns.publish / ns.wow is currently not possible.
we experience several service outtakes
Some services are currently not available or degraded. We are currently inspecting the issues.
Login to ns.publish / ns.wow is currently not possible.
we experience several service outtakes
Some services are currently not available or degraded. We are currently inspecting the issues.
we are experiencing difficulties
normal operation
We have had a few login issues on the ns.publish platform. The situation normalised after a failover. We are continuing to monitor the service
We are currently experiencing occasional ns.publish login issues and are in the process of isolating and analysing the problem
normal operation
ns.wow Services degraded. We are experiencing difficulties
We plan to solve the issue on an extraordinary maintenance window for ns.wow.
The maintenance work will start on Sunday, October 27 at 1:00 p.m. and will take a maximum of 3 hours.
ns.wow Services degraded. We are experiencing difficulties
ns.wow Authentication Services are under investigation.
You may experience short outtakes
We are investigating the issue.
all systems returned to normal operation
ns.publish and tagging.plus returned to normal operation
We have delimited the problem and are working on recovering the services
ns.wow Services interrupted
tagging.plus Services interrupted
ns.publish Services degraded
returned to normal operation
ns.wow and ns.publish are operational again, all services are running without restrictions. We are still analyzing the cause extensively in order to be able to draw our learnings from it. We apologize for the inconvenience caused by this incident.
The services have been launched, we are testing and will release the platforms for production as soon as these tests have been successfully completed.
The measures initiated are taking effect. We are in the process of restoring services via our orderly processes.
We have delimited the problem and developed an action plan, which we are currently working on, a change to the 2nd site is being prepared in parallel.
Services interrupted
Dear ns.publish or ns.wow user
We had an outage in Datacenter this morning, which resulted in platforms no longer being accessible.
We are working with the support of our service provider to isolate the problem.
We provide ongoing information on this website.